Contact Citizen Service

Citizen Service is your entrance when you need to get in touch with Sonderborg Municipality. You can visit Citizen Service in Sonderborg, Gråsten and Nordborg.

At Citizen Service you can get help with a number of personal matters such as picking up a passport, driving license or the like.

Remember to book an appointment for personal service via the button at the top of the page.

If you can operate yourself via our self-service solutions, but do not have access to a computer, you have the opportunity to freely use our citizen PCs in our citizen café in Sonderborg.

Opening hours and addresses at Citizen Service
Addresses: Opening hours:
Citizen Service Sonderborg
Borgen
Holger Drachmanns Plads 5
6400 Sønderborg

Tuesday: 9 am - 6 pm
Thursday: 9 am - 6 pm

Closed though:

  • Between Christmas and New Year 2025
  • On public holidays
  • 1. May
  • 30 May (Friday after Ascension)
  • 5 June (Constitution Day) 
Citizen Service Nordborg
Nordborg Library
Løjtertoft 7
6430 Nordborg

Thursday: 09.00 pm - 18.00 pm

Closed though:

  • In weeks 7, 29, 30, 31, 32 and 42
  • Between Christmas and New Year 2025
  • On public holidays
  • 1. May
  • 30 May (Friday after Ascension)
  • 5 June (Constitution Day)
Citizen Service Gråsten
Ahlmannsparken
Ahlefeldvej 4
6300 Gråsten

Thursday: 09.00 pm - 18.00 pm

Closed though:

  • In weeks 7, 29, 30, 31, 32 and 42
  • Between Christmas and New Year 2025
  • On public holidays
  • 1. May
  • 30 May (Friday after Ascension)
  • 5 June (Constitution Day)

See also the schools' holidays and closing days.

Telephone inquiry at Citizens Service

Depending on your inquiry, you can call Citizens' Service at the following telephone numbers:

However, closed between Christmas and New Year 2025, on public holidays, 1 May, 30 May (Friday after Ascension) and 5 June (Constitution Day).

Phone hours  
Monday 10.00 - 15.00
Tuesday 08.00 - 15.00
Wednesday 08.00 - 15.00
Thursday 08.00 - 17.00
Friday 08.00 - 14.00

Contact us

Citizen Service Sonderborg 
Holger Drachmanns Plads 5
6400 Sønderborg

Opening hours for personal service:

Tuesday: 9.00 am - 18.00 pm 
Thursday: 9.00 am - 18.00 pm