Contact Citizen Service
At Citizen Service you can get help with a number of personal matters such as picking up a passport, driving license or the like.
Remember to book an appointment for personal service via the button at the top of the page.
If you can operate yourself via our self-service solutions, but do not have access to a computer, you have the opportunity to freely use our citizen PCs in our citizen café in Sonderborg.
- Opening hours and addresses at Citizen Service
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Addresses: Opening hours: Citizen Service Sonderborg
Borgen
Holger Drachmanns Plads 5
6400 SønderborgTuesday: 9 am - 6 pm
Thursday: 9 am - 6 pmClosed though:
- Between Christmas and New Year 2025
- On public holidays
- 1. May
- 30 May (Friday after Ascension)
- 5 June (Constitution Day)
Citizen Service Nordborg
Nordborg Library
Løjtertoft 7
6430 NordborgThursday: 09.00 pm - 18.00 pm
Closed though:
- In weeks 7, 29, 30, 31, 32 and 42
- Between Christmas and New Year 2025
- On public holidays
- 1. May
- 30 May (Friday after Ascension)
- 5 June (Constitution Day)
Citizen Service Gråsten
Ahlmannsparken
Ahlefeldvej 4
6300 GråstenThursday: 09.00 pm - 18.00 pm
Closed though:
- In weeks 7, 29, 30, 31, 32 and 42
- Between Christmas and New Year 2025
- On public holidays
- 1. May
- 30 May (Friday after Ascension)
- 5 June (Constitution Day)
- Telephone inquiry at Citizens Service
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Depending on your inquiry, you can call Citizens' Service at the following telephone numbers:
- Call +45 88 72 40 17 to book an appointment or ask questions to og driver's license.
- Call +45 88 72 40 10 to make an appointment or ask questions about pension supplements and deposit loans.
- Call +45 88 72 40 06 to book an appointment or ask questions folkregister, health insurance, personal register, MyID, digital post or proxies.
However, closed between Christmas and New Year 2025, on public holidays, 1 May, 30 May (Friday after Ascension) and 5 June (Constitution Day).
Phone hours Monday 10.00 - 15.00 Tuesday 08.00 - 15.00 Wednesday 08.00 - 15.00 Thursday 08.00 - 17.00 Friday 08.00 - 14.00
Contact us
Citizen Service Sonderborg
Holger Drachmanns Plads 5
6400 Sønderborg
E-mail: borgerservice@sonderborg.dk
Opening hours for personal service:
Tuesday: 9.00 am - 18.00 pm
Thursday: 9.00 am - 18.00 pm