Free psychological help for young people

Psychological help for young people is a free offer for you if:

• You have mental health problems that affect your everyday life (e.g. sadness, anxiety, social discomfort, grief, emotional challenges, identity difficulties, difficulties with appetite or sleep, problems with self-confidence and self-esteem)
• You do not receive help through another source (e.g. psychologist, internet psychiatry, other municipal services or through your own insurance)
• You are 15-25 years old
• You have an address in Sønderborg Municipality

Examples of problems can be:

• Parental / family issues
• School and work-related problems
• Experiences of grief and loss
• Identity problems

You do not need a referral from your doctor to contact us. If you are in doubt whether the offer is the right help for you, you can call us and find out more about the possibilities for being offered consultations. Opening hours and telephone times are listed under contact. If we are not the right offer, we will refer you to help elsewhere.

Free Psychological Help is a preventive service. If you are in an emergency situation, you should contact your own doctor or the emergency medical service for advice on where to seek help here and now.

How does a course take place at Gratis Psykologhjælp?

When you contact Free Psychological Assistance, you will speak to a psychologist. The psychologist will assess, based on the telephone conversation, whether you are covered by the scheme or whether you would be better helped elsewhere.

During the telephone conversation, you and the psychologist will create an overview of the problems you would like help with. Sometimes it may be unclear based on the telephone conversation, and then you will be offered a physical conversation for the purpose of further assessment.

If you are not covered by the scheme's offers, the psychologist can advise you and refer you to more relevant help either over the phone or during the conversation.

The waiting time varies, and we will try to give you the first appointment for an interview within four weeks.

You can get up to 5 free calls from a psychologist, which will be based on your current problems.

Is the psychological help anonymous?

Our offer is anonymous, which means we do not create a record of you. We need your name and phone number so we can contact you if we need to change our agreement.

We have a duty of confidentiality. This means that we cannot discuss our conversations with others without your permission.

What are the rules regarding cancellations and absences?

When you are offered a course, it is important that you attend the interviews.

If you are prevented, e.g. due to illness, you must cancel at the latest on the same day at 8.30, otherwise it counts as a visit. Please cancel as early as possible so that your time can go to someone else.

If you do not return when we try to make an initial appointment, you will also be terminated.

As a parent or relative, can I contact Free Psychological Help?

As a parent, relative or business partner, you are welcome to contact Free Psychological Assistance to get an assessment of whether your child is in the target group for the offer.

However, it is important that the young person themselves want to talk to a psychologist. As a starting point, the young person should be able to make contact and arrange an appointment.

Feedback about the course can be given to you as a parent, relative or partner, if the young person so wishes.