Rules for audio recordings of conversations and meetings
There may be situations where you as a citizen think it would be nice to be able to make an audio recording. This could be, for example, a conversation with your caseworker, where it would be helpful for you to be able to remember what is being discussed. It could also be in connection with a home visit, where you are unsure of what is going to happen.
REMEMBER – that you can always bring an assistant with you. This will often be a better solution.
- Do you have to inform that you want to record a conversation or meeting?
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You generally have the option of making audio recordings of conversations and meetings with your caseworker. However, you must always remember to tell us beforehand if you want to record the conversation or meeting.
If you want to record a conversation or meeting, the caseworker may want to bring a colleague with you to the conversation or meeting, or the caseworker may also want to record your conversation or meeting. A caseworker will never record a conversation or meeting with you without your knowledge.
- How can I use my audio recording of my conversation or meeting?
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An audio recording of a conversation or meeting with the municipality may only be used for your own use and may only be passed on to persons who assist you in the specific case that is being recorded.
- Are there any restrictions on what kind of audio recordings I can make?
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In some cases, your ability to make audio recordings will be limited. Such a limitation must be objectively justified. The employee must be able to explain to you why you are not allowed to make an audio recording, and the employee must guide you as to whom you can complain.
See if necessary Ombudsman opinion - FOB no. 05.578
- Can an audio recording be illegal?
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An audio recording may well be illegal.
It is illegal to make audio recordings of conversations or meetings in which you are not participating. Illegal audio recordings will lead to a police report.
- Can I make video recordings of conversations and meetings with the municipality?
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No - You are not allowed to make video recordings of conversations and meetings with the municipality.
- What do I do if I have TV surveillance in my own home and it is recording while I am having a conversation or meeting with the municipality?
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If a conversation or meeting takes place in your own home and you have installed TV surveillance in your home, you must tell the municipality's employees about this before the conversation or meeting takes place.
- Where can I find further information about recording conversations and meetings?
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You can find more information:
