Search home care (home help and holistic care)

If you wish to apply for home help, our starting point is to ensure you have the greatest possible independence in your everyday life.

We take your everyday life as our starting point and, in collaboration with you, find the solutions that best suit you.

Your relatives and your network play an important role, and therefore they are invited to join the collaboration if you wish. In collaboration with you, connections are also created to associations and local communities, so you have the opportunity to participate in communities - on your own terms.

Who can get home care?

You can get home care if you have physical, mental or social challenges that make it difficult to manage daily tasks. Age alone does not entitle you to help.

Together we assess whether guidance, training or welfare technology aids can meet your needs.

What can I get help for?

The help you can get depends on your situation and how much you and others in the household can handle. Together we will identify your needs, and you will have a say in how the help is provided.

Care can be, for example:

• personal hygiene
• to get clothes on and off
• getting in and out of bed
• to eat and drink
• toilet visits
• cleaning
• laundry
• shopping

Our home care is organized in small interdisciplinary teams, where you will be assigned a permanent contact person.

If your needs change significantly, we will assess it together and a new decision may need to be made about the extent of your assistance.

You have influence on:

• When you want to bathe, clean and do other tasks within the scope of what you are assigned to do
• How and when the help is provided – we listen to your wishes

Can I choose my own home care provider?

In Sønderborg Municipality you can choose to have help delivered by:

• Municipal home care
• The private supplier, Caras

If you wish to change supplier, you must contact the inspection. A change will generally take effect 4 weeks after the inspection has been informed of the request.

Can I be assigned an emergency call?

You can have an emergency call system installed in your home if you need to call nursing staff in emergencies and have a permanent physical or mental disability.

This may be the case, for example, if you do not have the opportunity to manage toilet visits yourself, and where help with regular toilet visits is not sufficient, or you have experienced a fall and you are not able to get up yourself.

Emergency calls do not replace calls to eg 112, police or your own doctor / emergency doctor.

Where can I find information that needs to be submitted about holiday residents?

If you need home help during your vacation, your home municipality will arrange the help with Sønderborg Municipality's visitors.

Help with personal care and practical assistance must be ordered from the Visitation in your home municipality no later than 14 days before the start of the holiday by contacting the Visitation, Sønderborg Municipality. Therefore, contact your home municipality well in advance of this deadline.

If personal care is needed, a description of the task must be included.

Submit information regarding holiday homes via our digital contact form.

Can I get a robot vacuum cleaner?

In Sønderborg Municipality, we generally do not provide assistance with vacuuming. We encourage you to purchase a robot vacuum cleaner. If you need help starting or emptying the robot vacuum cleaner, we can help with this.

Where can I find case processing deadlines, quality standards and supervision?

See case processing deadlines here.

See all quality standards here.

See all inspection reports here.