Cookies, statistics and privacy policy

Sønderborg Municipality focuses on protecting data about citizens, companies, employees and business partners. The Privacy Policy is intended to help you understand what data we collect, why we collect it and what we do with it. 

On this page you can read about why we use cookies and statistics at sonderborgkommune.dk. You can find a list of the cookies we use, what they contain and what they are used for. At the bottom of the page you can find an explanation of how you can delete and avoid cookies in the future.

We encourage you to accept the cookies our website uses, as they help us to improve the user experience for you and many others who visit our website.  

Am I anonymous on sonderborgkommune.dk?

As a visitor to Sønderborg Municipality's website, you are completely anonymous. We do not register any data that can be used to identify you unless you yourself register for one of our services, e.g. a newsletter.

However, when you as a user access Sønderborg Municipality's website, we collect information about your IP address. 
The processing takes place by us logging your IP address. The purpose of the processing is to ensure troubleshooting of e.g. robots. The processing is based on the data protection regulation's article 6, paragraph 1, letter e. The IP addresses are deleted after 14 days.
 

Are statistics kept with my visit?

In order to further develop and improve Sønderborg Municipality's website, we keep statistics on how you as a user use the website. Among other things, we keep statistics on how you move around the website and which words you search for in the search field. The statistics are used exclusively to improve the user experience. In order for us to keep statistics, we place a cookie on your PC.

What is a cookie?

In our cookie pop-up you can read our cookie policy. Here you can also choose which types of cookies we may use when you visit our website.

A cookie is a small piece of text that is saved on your computer, phone or whatever you use to surf the internet with and has the purpose of allowing the website to recognize your computer the next time you visit the page. Cookies have many uses, but are basically used to store information about you on your computer. Data from cookies cannot be used to collect personal information about you. Cookies cannot contain viruses or similar programs either.

Read more about cookies on the Danish Business Authority's website

It is Sønderborg Municipality's wish to constantly improve and develop our website. We therefore use cookies to keep statistics on how users use the website. No cookies are forwarded or sold to third parties.

All Danish websites are obliged to inform about which cookies are placed on the user's equipment. The information must be in accordance with the "Declaration on requirements for information and consent when storing and accessing information in end-user terminal equipment". The order requires that informed consent be obtained from the user when websites wish to store cookies on the user's IT equipment. You can read the executive order here.

 

What kind of personal information do I provide when registering for the municipality's various services such as contact forms, newsletter registration etc.?

Contact forms:
If you want to contact us by using a contact form on our website, you accept the terms for processing your personal data. If you have any questions or wish to withdraw your consent, you are always welcome to contact us at sekretariatet@sonderborg.dk . 
When you contact us by using a contact form on our website, your information is stored by the municipality's data processor.
There may be a possible follow-up to your inquiry, therefore we reserve the right to save your contact details until what the inquiry relates to is no longer relevant. We do not pass on your information to third parties.

Subscribers:
By signing up for newsletters at www.sonderborgkommune.dk, you agree to receive newsletters from us. You can unsubscribe from the newsletter at any time by unsubscribing.
When you sign up for newsletters, you only provide your email address. We only use the email address to be able to send out the newsletter.
We use information about your use of the newsletters, such as the opening rate, to improve our service so that we can target and adapt the content to the recipient's interests to an even greater extent.
Your personal data is stored until you unsubscribe from newsletters. Upon notification, the information will be deleted from us.

Press releases:
Please note, when you register for press releases at www.sonderborgkommune.dk, your information will be synchronized in a 3rd party program.
Your personal data is stored by us and by a third party until you unsubscribe from the press releases. Upon cancellation, your information will be deleted.
 

What does Sønderborg Municipality do if data breach?

We will report any unlawful data breach of this website's database or database(s) of any of our third party data processors to all relevant persons and authorities within 72 hours of the breach if it appears that personal data stored in an identifiable manner has been stolen .

Who is responsible for data management at sonderborgkommune.dk:

The data management on this website is managed by Sønderborg Municipality, which is a primary municipality with CVR no. 29189773

Sonderborg Municipality
Rådhustorvet 10
6400 Sønderborg
post@sonderborg.dk

Which cookies does sonderborgkommune.dk use?

The following cookies are used on sonderborgkommune.dk:

Name of cookie	Used for	Expiration time
cookie agreed	Registers that you have accepted cookies	In 14 weeks and 2 days
has_js	Register if Javascript is enabled.	The cookie is removed when you close your browser
_ga	Analysis	After 2 years
_gat (from Google Analytics)	Analysis	After 10 min.
NID (from Google Analytics)	Analysis	After 6 months
_gid	Analysis	After 24 hours
JSESSIONID (from Survey-xact.dk, questionnaire survey)	User recognition. Only on user survey pages.	When the browser closes down.
PREF    VISITOR_INFO1_LIVE (from Youtube.com)	These cookies are used to play a youtube video. Cookies are set when you visit a page where we have embedded a YouTube video.	After 8 months.
YSC   yt remote connected devices   yt remote device id   yt-remote-online-screens (from Youtube.com)	These cookies are used to play a youtube video. Cookies are set when you visit a page where we have embedded a YouTube video.	When the browser closes down.

The following cookie is used in the kindergartens/schools AULA-websites:

Name of cookie	Used for	Expires
ASP.NET_SessionId (Microsoft)	Functionality	When the browser closes down

How do I delete cookies?

You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use. However, you should be aware that if you do so, there are many features and services you will not be able to use because they require the website to remember the choices you make.

All browsers allow you to delete cookies individually or all at once. How you do this depends on which browser you use. Click on the browser list to get instructions for your browser. Remember that if you use several browsers, you must delete cookies in all of them.

How to delete cookies in Microsoft Internet Explorer 

How to delete cookies in the Mozilla Firefox browser 

How to delete cookies in the Google Chrome browser 

How to delete cookies in Safari

How to delete cookies in Opera

How to delete flash cookies

How to delete cookies on iPhone, iPad and other Apple products

How to delete cookies on Android phones

How to delete cookies on Windows phones